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CfT:Tender for the provision of customer service management training to Gozo Channel (Operations) Limited staff.

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Name of Contracting Authority:
Ministry for Gozo
Title:
Tender for the provision of customer service management training to Gozo Channel (Operations) Limited staff.
CfT CA Unique ID:
GCOL T 02/2019 (MPU)
Evaluation Mechanism:
Price/Cost Effectiveness
Description:
The subject of this tender is the training and mentoring services to the Contracting Authority’s customer service management staff who (i) come into direct contact with clients and (ii) who interact with clients by phone, email and social media.
Procurement Type:
Services
CPC Category:
Other services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
80000000-Education and training services
Inclusion of e-Auctions:
No
NUTS codes:
MT00
Above or Below threshold:
Below
Payment Options:
No payment for documentation
Time-limit for receipt of tenders or requests to participate:
06/02/2019 09:30
Deadline for dispatching invitations:
End of clarification period:
28/01/2019 12:00
Tenders Opening Date:
06/02/2019 10:00
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted
Yes
Date of Publication/Invitation:
16/01/2019 15:30
Date of Awarding:
21/05/2019 07:36

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Date Pub.:
National Contract Award Notice for classic procurement (no TED publication) 21/05/2019 07:34:03 EN Published 21/05/2019 07:36:11
National Contract Notice for classic procurement (no TED publication) 16/01/2019 15:30:17 EN Published 16/01/2019 15:30:32