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CfT: Provision of Customer Care Consultancy and Training Services - T037/23

Name of Contracting Authority:
Malta Information Technology Agency (MITA)
Title:
Provision of Customer Care Consultancy and Training Services - T037/23
CfT CA Unique ID:
T037/23
Evaluation Mechanism:
Best Price-Quality Ratio
Description:
Provision of consultancy and training to MITA employees in relation to customer care.
Procurement Type:
Services
CPC Category:
Management consulting services and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
79410000-Business and management consultancy services
80500000-Training services
79342320-Customer-care services
Inclusion of e-Auctions:
No
NUTS codes:
MT
Above or Below EU Threshold:
Below
Time-limit for receipt of tenders or requests to participate:
29/08/2023 11:30
Deadline for dispatching invitations:
End of clarification period:
10/08/2023 17:00
Tenders Opening Date:
29/08/2023 12:00
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
Yes
Contract Notice Date:
21/07/2023 08:43
Award Notice Date:
25/01/2024 08:25

Economic Operator CPV Code Lots Contract Value (EUR)
IDEA Advisory Services Limited N/A EUR72,350.00
Economic Operator Winner Lots Submitted Financial Value
Ernst and Young Limited No N/A EUR63,500.00
IDEA Advisory Services Limited Yes N/A EUR72,350.00
Pricewaterhousecoopers No N/A EUR63,425.00
All SC CfTs
Sc ID Title Name of Contracting Authority Status